TERMS & CONDITIONS
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PRODUCT PURCHASES
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Refunds are not available for purchase of any products on this website. Returns are accepted subject to the terms stated in “Product Returns”.
PRODUCT RETURNS
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We only accept returns in the event that the product you ordered is damaged or defective. To complete your return, we first require a receipt or proof of purchase sent to info@crafugees.com.
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Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will then send you a replacement provided we have stock available. Else, you will be given store credit equal to the value of the returned product.
SHIPPING
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To return your product, you should mail your product to: Maker's Habitat, E-1-5, Block E, Plaza Damas, Jalan Sri Hartamas 1, 50480 Kuala Lumpur, Malaysia.
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You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Crafugees is owned by Crafugees Craft (002720330-A).